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Help Travelers

International travel can be unpredictable. OIA's goal is to help you maximize your time abroad by making travel as safe and smooth as possible.

We coordinate the University's travel support resources and provide customized travel checklists for faculty/staff, undergraduate students, graduate students. Complete the steps and review the resources in the checklists to securely prepare your travel.

No matter how complex, unique, or sensitive your work is, we are here to provide travel advice and help you prepare for your trip. Prepare for your international activity with these resources.

Travel Preparation

We advise on travel preparation and safety so that faculty, students, and staff can travel with confidence.


  • to help travelers understand travel policies and advisories 
  • to better prepare travelers through training and learning opportunities 
  • to provide resources and tools that administrators can adapt to their travelers' needs

International Response Planning

We work with experts across campus to manage the University's international incident response.


  • to coordinate support to travelers during emergencies abroad
  • to ensure timely and effective response in the event of an international incident
  • to streamline incident response platforms and communication tools

We can help you

Contact our office for assistance with any of the services above. If your specific circumstance is not listed, our staff is available to help you navigate the landscape of partner offices that we collaborate with on campus. We're here to help you get to where you need to be.

Emergency ISOS

For all medical, personal, travel and security assistance while overseas, contact the service providers below. For further information or clarification, click here.

International SOS (ISOS) *

For faculty, staff, and students

Membership: #11BCPA000272

Call +1-215-942-8478 or find the most relevant assistance center by looking at Assistance Centers by Country.

All call centers accept collect calls.

Download your free Assistance App from

* ISOS is not medical insurance

Assist America

For postdoctoral scholars

Basic Travel Assistance Reference #01-AA-STD-5201

Extended Travel Assistance Reference #01-AA-STD-5201E

For United States, Canada, Puerto Rico, U.S. Virgin Islands and Bermuda, call +1-800-872-1414

Everywhere else, call +1-609-986-1234

Text: +1-609-334-0807